Job Description :• Identifying capabilities gap to support NS growth, main PM for NS retail after-sales support • Identify key capabilities to be built to grow non-shopee retail • PMO capabilities building E2E • Identify root-cause and solutions to solve user experience related issues • Improve E2E platform user experience in all channels • Improving long-tail experience such as P99 BWT, stuck order improvement, FIFO processes• Bridge gap between Customer Experience and Operation Processes • Identify stuck order root cause across miles • Develop solution to reduce stuck order • Optimize internal operations / processes to reduce BWT / stuck • Identify parcels to be on expedited track Requirements :• Minimum Bachelor's degree in Business or related fields• Proficient in English (written and verbal), Prior experience in international exchange, studying or working abroad.• Strong analytical and problem-solving skills with a keen eye for detail.• Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides) with aptitude to learn new software and systems• Logical thinking and strong problem solving skills• Effective project management, stakeholder management and communication• Can do attitude, able to work in a fast paced environment environment.อ่านเพิ่มเติม