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Customer Engagement agent

คลองเตย กรุงเทพมหานคร
฿ 15 - 18K




Job description :We are seeking for an enthusiastic agent who is able to do multitasking in operation areas such as inbound , outbound and chat .You will be responsible for closing sales deals over the phone, chat and maintaining good customer relationships.The agent representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.
• Dependability and professionalism
• Upsell opportunities during calls• Good communication and team working skills.• Result driven.• Accurate methodical and systematic working attitude.
Calls (both inbound and outbound)• Contacting potential or existing customers to inform them about a product or service using scripts and drive sales to achieve our business marketing objectives.• Answering questions about products or the company• Asking questions to understand customer requirements and close sales• Conducting effective outbound over 200 calls per day• Qualified leads and push sales at the same time
Chats• Answer all incoming chats under KPIs• Drive sales through all chats and try to turn them to qualified leads as maximum • Follow up all abandon chats to drive sales 5 times
Requirements :• High school diploma or above ( fresh graduate is welcome)• Excellent communication and interpersonal skills• Ability to learn about products and services and describe/explain them to prospects• Outstanding negotiation skills with the ability to resolve issues and address complaints• Ability to multitask• Basic computer skill• Good listening skills, with high levels of attention to detail• Able to work as part of a team and achieve team goals and targets• Resilient and positive nature• Personal laptop owner.


  • ลงประกาศเมื่อ11 มิ.ย. 2567 14:58 น.
  • หมายเลขประกาศ369703225





บริษัท จูอาโล่ มาร์เก็ตเพลส จำกัดเลขที่ 191/22-25 อาคารซีทีไอ ทาวเวอร์ ชั้น 26 ถนนรัชดาภิเษก แขวงคลองเตย เขตคลองเตยกรุงเทพมหานคร 1011002-119-5000[email protected]
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