Roles & Responsibilities1. Work with algorithm and product teams to define the automation modeling goals and set the labelling process globally and coordinate with customer service and vendor management teams;2. Set quality measurement and work with vendors to ensure quality targets are met by providing training programs and quality related refreshers;3. Manage the multi-language labeling teams and act as the main point of contact for quality assurance and process flow maintenance;4. Continuously evaluate outcomes, propose improvements for labeling procedures, and ensure a high level of productivity and quality improvement;5. Report, analyse, and provide insights on the labeling outcomes, and feedback to algorithm and product teams to drive improvement on the modeling upgrade.
Qualifications1. BA or above degrees is needed;2. 3+years' related working experience in an E-commerce company, having a good understanding of the automation labelling management flow;3. Good ability of data analysis, and good at finding the issues from the data, and using data to drive improvement;4. Strong ownership, communication in handling the project;5. Demonstrate good judgment, training and management skills;6. Self-motivation to continuously achieve significant results;7. Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.อ่านเพิ่มเติม