Responsibilities• Prepare criteria, standard operating procedures (SOPs), set guidelines,and work processes. Assign, control, supervise, and provide advice tointernal staff, including external outsourcing, to ensure compliancewith company regulations, service agreements, and legal regulations.Manage departmental work to achieve efficiency and effectivenessaligned with the company's goals.• Control and supervise the litigation process for both civil and criminalcases. Oversee the compromise process before, during, and afterprosecution, including investigation and execution.• Oversee the control, supervision, and management of repossessedcars in stock, asset appraisal, and the auction process for confiscatedrepossessed cars.• Control, supervise, and manage the recovery of bad debt and debtorsales loss (collected and assigned to outsourcing companies).• Consider recruiting/selecting outsourcing companies, preparingservice agreements, preparing a power of attorney, conducting visitsand external inspections of the OA/OLA Office (fieldwork), andverifying expense reimbursements under the service agreement.• Analyze and report risk information to relevant personnel, ifapplicable.• Summarize monthly performance reports for management meetings.• Perform other tasks as assigned by the supervisor.
Qualifications• Over 5 years of expertise in the collection business, particularly inwrite-offs, litigation, and repossession.• Preferably experienced in financial services.• Proficient in English communication.อ่านเพิ่มเติม